House of Jupiter Reviews

Great Customer Service: Customers have praised the shop for its efficient and helpful customer service.

Handwritten Notes: Some customers have appreciated the personalized touch of handwritten notes with their orders.

Well-Packaged Products: The shop is known for its solid and safe packaging, ensuring that products arrive intact.

Timely Communication: The shop updates customers on delivery times and provides tracking information promptly.

Long Shipping Times: Some customers have experienced delays in receiving their orders, with some taking up to 2 months.

Non-Refundable Orders: All purchases are non-refundable, and cancellations must be made within 48 hours of placing the order.

Limited Communication in Some Cases: There have been instances where customers' emails were ignored, leading to frustration.

Unreliable Restock Information: The shop does not provide specific restock dates and relies on Instagram and email subscriptions for updates.